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Red Octave is based on the east coast of the USA, but our support is worldwide, including in Australia. Typically, we operate Monday through Friday during US business hours, and the office is closed during US-based holidays. Our support team is available Monday through Friday and operates on an extended hours scale between the United States and Australia. Our support teams aim to respond within 24-72 hours, depending on the complexity of the request. Distribution support may be slower than usual during the holiday seasons as various DSPs are closed during the US winter break. Research services are available year-round.

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Frequently asked questions

Think of Red Octave as a headhunter company for record labels and distribution companies. We also provide distribution, marketing, and sync opportunities for artists and labels.
Red Octave aims to connect independent artists and labels with distribution companies and major record labels. We can provide direct distribution as an option.

Our proprietary search engine lets us discover artists and labels worldwide using various filters. Pricing varies on different needs and goals, plus the size of the interested party. Please visit our research page for details.

Distribution deals vary from fee-based to percentage-based options. Fees and percentages are subject to change at the provider’s discretion.

There are multiple ways to contact us. If you’re inquiring about our research, distribution, and marketing services, please visit those specific pages for details. For all other inquiries, please visit our Contact Us page. 

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